It has been said the quality management is really a “people” system, more than

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It has been said the quality management is really a “people” system, more than technical system. If this is true, what conditions must first be in place for a firm to be successful with quality management? What are the possible repercussions for the firm if the employees are not committed to the quality management program? (125-150 words)
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Due: 9/19

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