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Business communication has many unique characteristics that distinguish it from other types of human interaction. The tone of the message that is transmitted to one of the communication participants is of particular importance in this aspect. A positive tone in business communication allows to maintain optimism in a person and provides an opportunity to excel at work. Thus, this discussion post will consider techniques that can be used to form a positive message using examples.
First, I believe that the most important thing when creating a positive message in business communication is to be realistic in the attitude resolution. In other words, it implies an assessment of their capabilities and provides understanding to the participants of the interaction about the motivation associated with achieving goals (Cardon, 2021). This relates to the idea of a positive tone, as it helps to soberly assess the skills and characteristics of the employee and increase the level of enthusiasm. Another essential technique for implementing business communication can be considered focusing on positive traits (Cardon, 2021). This aspect is valuable because it focuses on the positive aspects of the work process, for example, the information provided and the tasks set. Thus, it will not only contribute to the formation of a favorable tone of communication but furthermore increase motivation.
In conclusion, a positive tone in business communication is of particular value to the organization. Maintaining this feature allows to improve workplace relationships and increase staff productivity significantly. Moreover, it helps to increase the motivation and involvement of employees of the organization. Among the techniques that can be applied to attract a positive character to a business message, emphasis on positive traits and a realistic attitude stand out.
Reference
Cardon, P. (2021). Business communication: Developing leaders for a networked world. McGraw-Hill Education.
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